Frequently asked questions.

We provide personalized in-home and community-based support tailored to individuals with intellectual and developmental disabilities (IDD). Our services include:

• In-Home & Community Support
• In-Home Respite Care
• Companion Care
• Family Medical Support Assistance
• Community Participation Support
• Supported Employment

We work with individuals who receive state Medicaid waiver funding, including Office of Developmental Programs (ODP) waivers, as well as private-pay clients seeking in-home support. Contact us and we can help you understand the available options.

Your safety and peace of mind are our top priorities. All True Comfort Care staff complete a rigorous screening process that includes state and federal criminal background checks, child abuse clearances, motor vehicle record checks, and CPR and First Aid certification. Our team also receives ongoing specialized training tailored to each individual’s support plan.

Yes. Under certain state waiver programs and participant-directed care options, eligible family members or friends may be hired and compensated through True Comfort Care. They must meet our hiring requirements and complete all required state-mandated training.

1. Initial consultation: Contact us by phone, through your support coordinator, or through our website to discuss your family’s needs.
2. In-home assessment: We schedule a visit to meet your family and support coordinator, review the Individual Support Plan (ISP) or personal goals, and identify an appropriate caregiver match.
3. Care plan implementation: We finalize the schedule, introduce your caregiver, and begin services with ongoing supervisory check-ins.